Business image

If you can’t trust people to do the work – it might be YOUR fault!

It’s a biggie. TRUST

In fact, when dealing with leaders and managers across the UK (and beyond), I find it’s one of the most prevalent situations – explained by the following quote:

“Andy, I would let go if I could. I would, you know, delegate a bit more… If only I could trust those under me to do the job as well (or as fast) as me!”

O my word… how many times have I heard this or its equivalent! Trouble is, if the leader does nothing about it, nothing will change. And the organisation suffers from the most common blocker to its continued growth.

But here’s the unpleasant truth… If you can’t trust your direct charges to perform – it’s probably your fault. Let me briefly explain.

Performance (and your trust of it), is made up of constituent elements. The absence of these elements affects performance and, thus, your trust that someone can actually perform. But simply put, you could and should be doing something about it. Consider the four ‘C’s’ of performance:


So, taking each one in turn:

If someone is not competent – perhaps you should train them; show them tell them direct them – so that they are able to do it. YOUR RESPONSIBILITY!

If someone is not consistent – perhaps you should provide opportunities to practice, regularly and often, even being allowed to fail occasionally (where it’s not mission critical). YOUR RESPONSIBILITY!

If someone lacks confidence – perhaps you should acknowledge and encourage their efforts. Rewarding and praising success. YOUR RESPONSIBILITY!

If someone is not committed – perhaps you haven’t done the first three right? Perhaps you are not offering appropriate motivation. YOUR RESPONSIBILITY!

Only once the leader takes responsibility for poor performance in others, will they ever be able to develop others to perform.

And yes, it DOES take an investment in time. So – ‘Finding the time’ is where you need to start!

If you are interested in an overview description of ‘Project 20’ (claiming 20% of your time back through the I.D.E.A.S. acronym), contact me via our contact page

Which Yoo is YOU?

Take the on-line Yoo video course with our partners Udemy

Click one of the three buttons below

Yoo Psycho Friends logo

  • Confidence?
  • Relationships
  • Life’s Changes?

Take a look at the amazing online “Yoo Course” and discover:

How self-awareness can boost your confidence.  You are more confident than you think.

How to read someone almost instantly.  The best relationships are based on understanding others.

How to develop mental resilience.  Making changes in life can be a struggle. Make change easier!

Click the box below for a free preview and a huge discount if you choose to buy…

Do YOU recognise these lapses in YOUR confidence?

I have spoken with and coached many thousands of people across the world. I have been involved in coaching since about 1996 – and obtained a National Diploma in coaching well before it was such a ‘buzz word’. And one of the ‘Top Three Big Issues’ I deal with is CONFIDENCE! Well, LACK of confidence… Here's a way do deal with it...

Are you being Influenced or Manipulated

Whether you want to influence work colleagues, your boss, customers, friends and family - even your kids, it has to be said that getting support and agreement for your ideas and suggestions is a useful skill.

Have you ever won the lottery?

Not many people win big on the lottery. In the UK, it’s a 14 million to one possibility. The Euromillions jackpot is available to those who beat odds of more than 70 million to one.

Stick your tongue out and call it a rude name
Insurmountable problem? Stick your tongue out and call it a rude name!

If you face a problem the size of Mount Everest, remember there are around seven lower camps before you reach the summit!

What do you want me to be for you?

Have you heard of NLP? NLP stands for Neuro Linguistic Programming a model started back in the 1970’s of understanding how people organise their thinking, feeling, language and behaviour to produce the results they do.

Do you think the same way as me?

Someone emailed me recently and reminded me of an exercise I had run in a workshop she had attended. It was, she reminded my, a startling way of seeing how differently we all think.